Draft for review: This policy is a starting template written in plain English. Please have it reviewed to make sure it matches how your business actually collects and handles information, then delete this note.
Effective date: October 11, 2026
Safe and Secure Transport (“we,” “us” or “our”) respects your privacy. This policy explains what information we collect through our website at ridesafeflorida.com, how we use it and the choices you have.
Information we collect
We only collect information you choose to give us, such as when you submit a ride request or contact form, call us or message us. This may include:
- Your name, phone number and email address
- Pickup and destination addresses, dates and times
- Number of passengers and luggage
- Flight or cruise details and return trip information
- Any special requests or notes you share with us, such as mobility needs
Like most websites, our site and hosting provider may also automatically collect basic technical information such as your browser type, device and pages visited.
How we use your information
- To respond to your ride requests, quotes and questions
- To schedule, confirm and provide your transportation
- To contact you about your trip, including changes or delays
- To improve our website and customer service
How we share your information
We do not sell or rent your personal information. We only share it when needed to provide your transportation (for example, with the driver assigned to your trip), with service providers who help us run our website and email, or when required by law.
Cookies and third-party services
Our website may use basic cookies needed for it to work properly. We also use third-party services such as web fonts and icons, which may receive standard technical information (like your IP address) when the page loads. If we add analytics or advertising tools in the future, we will update this policy.
How we protect your information
We take reasonable steps to protect the information you share with us. However, no website or online transmission is completely secure, so we cannot guarantee absolute security.
How long we keep information
We keep your information only as long as needed to provide our services, maintain business records and meet legal obligations.
Your choices
You may ask us to review, update or delete the personal information you’ve provided by calling us at 352-444-0758.
Children’s privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children online.
Changes to this policy
We may update this policy from time to time. The latest version will always be posted on this page with its effective date.
Contact us
Questions about this policy? Contact Safe and Secure Transport in Central Florida at 352-444-0758.